MAKE AN APPOINTMENT
It’s easy to make an appointment – We accept calls and online appointments. We are in the practice of confirming appointments 48 hours prior by email. We will send a text message 48 hours & phone call 24 hours as a courtesy, not an obligation. Please let us know if your email or phone numbers have changed. For all first time guests, we require a credit card to reserve your appointment. If you booked online our office will be in touch with you to place a card on file to reserve your appointment.
CANCELLATION/NO SHOW POLICY
Please give us a 24-hour notice of your scheduled appointment time if you need to cancel your reservation. If you are unable to give us a heads up, you will be charged 50% of your scheduled service. If you “no show” for you appointment, you will be charged 100% of your scheduled service.
Although we sympathize with illness and family emergencies, we cannot be responsible for any last minute cancellations or no shows. Unfortunately, exceptions to this policy are not permitted.
If you arrive late, we can accommodate you, but your appointment will end at your scheduled time and you will be expected to pay the full service fee.
Refills over 4 weeks past the initial application will be considered a full set and will be charged accordingly.
FORMS OF PAYMENT
We accept cash, checks, Visa, MasterCard, and Amex.
Children are asked to remain in the treatment room with you during your service. If you want to make the most of your time at our salon, it would be best for you to leave your children with another care taker. Our staff is not equipped to provide child care.